Frequently Asked Questions

Here you find the answer to (almost) all your questions!

Accessibility public transport

What way can I best travel to Kerststad Valkenburg?

By train or bus
Probably, the best way to get to Kerststad Valkenburg is by public transport. On or via the app you can plan your trip from any starting point in The Netherlands. You best can check when traveling internationally. From Valkenburg station it is a 5 to 10 minutes’ walk to Santa’s Village, the town centre and the entrance to Christmas Town Valkenburg.


Accessibility by car

By car
Navigate to Valkenburg town centre and follow the yellow signs to ‘Kerststad Valkenburg’. No navigation in your car or on your phone? Then use the description below:


Coming from direction Köln (Cologne) – Aachen (Aix-la-Chapelle) – Heerlen, follow the A79 motorway direction Maastricht//Valkenburg. Take exit Hulsberg – Valkenburg Centrum (exit number 4) and follow the yellow signs to ‘Kerststad Valkenburg’ and the instructions of the traffic regulators.

Coming from direction Eindhoven, follow the A2 motorway, direction Maastricht. Leave the motorway at exit Valkenburg (app. 5 km from Maastricht) and follow the signs to get on the A79 direction Valkenburg. Take exit Valkenburg – Houthem (exit number 3). Follow the yellow signs to ‘Kerststad Valkenburg’ and the instructions of the traffic regulators.

Coming from direction Liège – Maastricht, follow the A2 direction Eindhoven and take the exit direction A79 Heerlen / Valkenburg. Take the exit Valkenburg – Houthem (exit number 3). Follow the yellow signs to ‘Kerststad Valkenburg’ and the instructions of the traffic regulators.


Where can I park my car?

This map shows all sights and parking facilities in Kerststad Valkenburg

Where can I find disabled parking places?

There are several disabled parking spaces on almost every car park.

Where can I park my coach?

You can best drop off and pick up your passengers at Odapark car park. After that, park your coach at the parking lot at Prinses Margrietlaan. When full, traffic controllers will direct you to the Hekerweg. Always turn off your engine at a standstill and don’t let it idle unnecessarily. On this map you can see the directions to the Hekerweg and from there back to the city centre of Christmas Town Valkenburg, which takes approximately 20 minutes to walk. Here you'll find more info!




Where can I buy tickets for the Christmas markets?

Tickets can best be purchased online in advance via the ticket shop. So there is no need to do that anymore on the day of your visit. Of course, you can also buy your tickets at the box office of the relevant Christmas market or other activity that you want to visit. You can also get your tickets and information on what’s on offer in Valkenburg and beyond at the Visit Zuid-Limburg Experience.

Are there any combi-tickets available?

Yes, that’s right. We understand that you want to see as much of Christmas Town Valkenburg as possible at an attractive rate. You can also easily order your combi-tickets via the ticket shop.

Are there group tickets for sale?

Yes, you can buy group tickets from 20 people. You can order these online too.  


Christmas Fairytale Parade

Is it possible to order the Christmas Fairy Tale Parade music?

Yes, you can listen to this catchy music as often as you like. You can order it via Google Play, Deezer and Spotify or send an email to





Are the caves accessible for wheelchair users and disabled people during Christmas Town Valkenburg?

Yes, both the Christmas markets in the Municipality Cave (Gemeentegrot) as the Velvet Cave (Fluweelengrot) are wheelchair friendly. Also MergelRijk is well-accessible. Please contact the relevant organisation if any special requests occur.

Is it allowed to take my dog into the caves?

No, unfortunately it is not permitted to take your four-legged friend (or any other pet) underground, neither in a dog stroller or carrier. This is for the safety of both people and animals. Luckily there are plenty of nice terraces outside where one of your companions could wait with the dog.

Overnight stay

What are the best places to stay in Valkenburg? 

Spending the night in Valkenburg is like a dream come true. View the best places to stay in this hospitable and vibrant city!





Are there any questions to which you could not find the answer on this website?Then feel free to contact one of the organizing parties. or 0900-5559798 (for tourist information) (€ 1.00 per call)

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